Cancellation and Refund Policy

for Guided Tours

If the cancellation is made at least 48 hours before the scheduled event, you will receive a full refund of the amount paid for the guided tour.

In all other cases, there will be no refund for the cancellation of the guided tour. This includes cancellations made within 48 hours before the event, no-shows, or changes in the schedule without prior notice.

If you wish to make changes to your booking, please contact us as soon as possible. We will do our best to accommodate your requests, but changes are subject to availability.

In the event of the guided tour being canceled by us due to unforeseen circumstances, we will offer you a full refund of the amount paid, or if possible, propose alternatives or reschedule the visit.

If you have any further questions or need assistance, do not hesitate to contact us. We are here to help and make your guided tour experience the best it can be.

M: info@lovitalytours.com

Cancellation and Refund Policy

per person
VIEW ALL DATES
Tour Info

One of our tour guides will be waiting for you 10 minutes before your reservation time near the entrance of the Accademia Gallery, located at Via Ricasoli 113 red, right outside the Carrefour Express supermarket. Look for a tour guide holding a sign with the logo image. Please note: There are two Carrefour stores on Via Ricasoli. The meeting point is at the second store when coming from Duomo Square, or the one closest to San Marco Square.
We recommend wearing comfortable shoes.
Please be aware that on peak tourist days, there may be slight delays in museum entry, and the order of visits could be subject to changes.
Don't hesitate to contact us with any doubts or questions via phone, WhatsApp, or email. We are eager to assist you