FAQ

An answer for all your doubts

The duration of the guided tour depends on the type of tour booked. Usually, we provide specific information about this on our website or in the tour description. Please make sure to check the details of the tour you have booked to know the approximate duration of the guided visit.

The cost of the guided tour usually includes the services of the guide, access to the sites and attractions specified in the tour, and any equipment or materials provided during the visit. However, the exact inclusions may vary depending on the tour. We invite you to consult the tour description or contact us directly to get detailed information about the inclusions of the tour you have booked.

You can book a guided tour through our website or by sending us an email. Please make sure to provide all the required information, such as the number of participants, the desired date, and time. Payment will be necessary to confirm the reservation.

We usually accept credit card payments. Payment details accepted are available on our website or will be provided at the time of booking.

Please refer to our cancellation and refund policy for detailed information on cancellations and modifications. In general, if you wish to cancel or modify the booking, we encourage you to contact us as soon as possible. We will do our best to assist you, but cancellations and modifications may be subject to specific conditions.

Yes, we offer personalized or private guided tours for groups or clients who desire a more exclusive experience. Please contact us directly to discuss your needs and the possibilities for customization.

Absolutely! We can accommodate large groups. Please provide us with the exact number of participants at the time of booking, so we can organize the guided tour according to your specific needs.

Usually, our guided tours include admission tickets to the attractions specified in the tour. However, there may be exceptions or optional tours where admission tickets are not included. Please check the tour description or contact us to get detailed information about the included admission tickets.

Typically, we offer guided tours in English, Spanish, and Italian. Please contact us to check the availability of the desired language for the tour you wish to book.

We recommend wearing comfortable clothing and walking shoes. Please be aware that some attractions or churches may require appropriate attire, such as covering shoulders and legs. Please respect such rules to ensure a pleasant and respectful visit.

 

If you have any other questions or specific requests for your guided tour, do not hesitate to contact us directly. We are here to assist you and make your guided tour experience memorable.

If you have any further questions or need assistance, do not hesitate to contact us. We are here to help and make your guided tour experience the best it can be.

M: info@turitatravel.com

FAQ

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Tour Info

One of our tour guides will be waiting for you 10 minutes before your reservation time near the entrance of the Accademia Gallery, located at Via Ricasoli 113 red, right outside the Carrefour Express supermarket. Look for a tour guide holding a sign with the logo image. Please note: There are two Carrefour stores on Via Ricasoli. The meeting point is at the second store when coming from Duomo Square, or the one closest to San Marco Square.
We recommend wearing comfortable shoes.
Please be aware that on peak tourist days, there may be slight delays in museum entry, and the order of visits could be subject to changes.
Don't hesitate to contact us with any doubts or questions via phone, WhatsApp, or email. We are eager to assist you